Our Customer Care Pledge
Each and everyone of our valued employees are experienced and professionally trained to deliver courteous and friendly customer Service. How we do business really is more important than how much business we do. Our customer care pledge is to speak the individual needs of each and everyone of our valued customers, and entertain their cares and concerns.
With a friendly knowledgeable staff, great customer service, and prices that will make you smile, we're to serve. That's why people have driven hundreds of miles to do business with us. Experience the difference at Rimrock Subaru, located in midtown Billings, Montana, across from Starbucks at the corner of 24th Street West and Monad.
No-hassle, no-pressure sales
At Rimrock Subaru, we endeavor to be the recognized leader in Subaru sales and service in Montana and Wyoming.
We're committed to treat each and everyone value customer as part of our family, with courteous friendly customer service and low reasonable pricing. With an exemplary track record of quality vehicle purchasing and professional service experience, we hope to elicit maximum customer satisfaction, so our customers keep coming back freely, again and again!
What does our customer care pledge mean?
- Our commitment to delivering exceptional, friendly and courteous customer service!
- Free courtesy shuttle for our service customers. Don't want to wait? Need to run some errands or go shopping? We understand.
- A friendly courteous staff eager to answer your sales questions.
- Clean, climate-controlled waiting areas, with access to water, beverages, free Internet wi-fi access for your laptop PC, tablet, or mobile device.
A Quality Pre-Loved Inventory
Every pre-owned vehicle in our inventory undergoes a rigorous multi-point inspection, which meets the high standards of not only Rimrock Subaru, but also our own proprietary inspection criterion distinctive to Rimrock Subaru. Curious if a vehicle in our inventory has ever had any accidents or major repairs? We also offer Auto Check vehicle history reports.
Why go above and beyond? It's part of our commitment to you - the customer. All of our skilled, well-trained service technicians are committed to providing you stellar customer service, top-notch workmanship and quality service. We pledge to treat you as part of the Rimrock family.
Our Hallmarks of Courteous, Friendly Service
- Routine multi-point inspection on certified pre-owned vehicles.
- Free shuttle service. Need a lift? We're here to help you with a courtesy ride.
- We're accredited by the Better Business Bureau (BBB).
- We offer Sales Transparency From Greeting to Delivery
- AutoCheck Vehicle Reports are available on all of our pre-loved vehicle inventory.
- We offer five-state VIP courtesy delivery. If you're not in Billings, we provide 5-state courtesy delivery to Idaho, Wyoming and the Dakotas.